Privacy Policy

1. Data Controller

Krit Academy is the data controller for personal data collected through this website and course platform. Our registered address is 89 Sukhumvit Soi 21, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand. For data-related enquiries, contact: [email protected].

2. Applicable Law

Krit Academy operates under Thailand's Personal Data Protection Act B.E. 2562 (PDPA). Where relevant, we also consider international best practices for data protection. Students based in other jurisdictions retain the rights afforded by their applicable local laws.

3. Data We Collect

We collect the following categories of personal data:

• Enquiry and enrolment data: name, email address, phone number (where provided), and course interest as submitted via our contact form.
• Course participation data: progress through course material, exercise submissions, and project work submitted for feedback.
• Technical data: IP address, browser type, and basic usage patterns collected through analytics tools.
• Communication data: records of support requests and responses.

We do not collect payment card data directly. Any payment processing is handled by a third-party provider operating under their own security standards.

4. How We Collect Data

Data is collected through:

• The contact and enquiry form on this website
• The course enrolment process
• Course platform interactions (progress tracking, submissions)
• Cookies and analytics tools (see Section 8)
• Email and support communications

5. Legal Basis for Processing

We process personal data on the following bases:

• Contract performance: to deliver the course you enrolled in, provide access to material, and respond to support requests.
• Legitimate interest: to improve our courses, understand how the website is used, and communicate relevant updates to enrolled students.
• Consent: for any optional communications such as newsletters or course announcements. Consent can be withdrawn at any time.
• Legal obligation: where required by Thai law or court order.

6. How We Use Your Data

• To respond to enquiries and provide information about courses
• To process enrolment and provide course access
• To deliver instructor feedback on submitted projects (Applied AI Engineering Track)
• To send course-related communications and updates
• To improve our course content and website based on usage patterns
• To comply with legal and regulatory requirements

We do not use your personal data for automated decision-making or profiling.

7. Data Sharing

We do not sell personal data to third parties. We may share data in limited circumstances with:

• Course platform providers: to deliver the course access and track progress
• Payment processors: strictly for handling course fee transactions
• Analytics providers: anonymised or pseudonymised usage data only
• Legal authorities: where required by law or official process

Any third-party service providers are contractually required to handle data responsibly and not use it for their own purposes.

8. Cookies

This website uses cookies to function and to understand how visitors use it. Essential cookies are required for the site to work. Analytics and preference cookies are optional and require your consent. For a full explanation, see our Cookie Policy.

9. Data Retention

• Enquiry data: retained for 12 months from the date of submission, or until the enquiry is resolved, whichever is longer.
• Enrolment and course data: retained for 3 years from the date of enrolment to allow course access and support.
• Financial transaction records: retained for 7 years as required under Thai commercial law.
• Support communications: retained for 2 years from the last interaction.

After the applicable retention period, data is deleted or anonymised.

10. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or alteration. These include encrypted data transmission (HTTPS), access controls on our systems, and periodic review of our security practices. In the event of a data breach affecting your rights, we will notify you as required under the PDPA.

11. Your Rights

Under Thailand's PDPA, you have the following rights regarding your personal data:

• Right to access: to request a copy of the data we hold about you
• Right to rectification: to request correction of inaccurate data
• Right to erasure: to request deletion of your data where there is no longer a lawful basis for processing
• Right to data portability: to receive your data in a structured, commonly used format
• Right to object: to object to processing based on legitimate interest
• Right to withdraw consent: where processing is based on consent, to withdraw it at any time without affecting prior processing
• Right to lodge a complaint: with the Personal Data Protection Committee of Thailand

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

12. Third-Party Links

This website may contain links to external resources, documentation, or tools. Krit Academy is not responsible for the privacy practices of third-party websites. We encourage you to review their policies before providing any personal data.

13. Children's Privacy

Our courses are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data through our site, please contact us at [email protected] and we will take prompt action.

14. Changes to This Policy

We may update this policy from time to time. Significant changes will be communicated to enrolled students by email. The most current version will always be available on this page. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

15. Contact

For any questions or requests related to this policy:

• Email: [email protected]
• Address: 89 Sukhumvit Soi 21, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand